Delete your account
You can delete your Flexodus account and everything in it at any time. Here's how, and exactly what happens.
Delete it yourself, in the app
This is the fastest way and takes effect immediately.
- Open Flexodus and go to the Me tab.
- Scroll to the bottom and tap Delete account.
- Confirm. Your account and all associated data are removed straight away.
Or ask us to delete it
If you can't access the app — you've lost your device, or you've already uninstalled it — email us from the address you signed up with and we'll delete the account for you.
support@flexodus.appWe'll confirm within 30 days, and normally much sooner. We may ask you to confirm from the registered email address so that nobody else can delete your account.
What gets deleted
Everything below is removed permanently and cannot be recovered:
| Category | Includes |
|---|---|
| Account | Name, email, date of birth, sex, login credentials |
| Body data | Height, weight, weight history, targets, BMI |
| Training | Workouts, sets, routines, personal records, streaks, achievements |
| Nutrition | Meals, macros, water, saved meals, recipes, meal plans |
| Photos | Profile picture |
| Health | Anything imported from Apple Health, and cycle tracking data if used |
| Coaching | AI conversations and generated plans |
What we keep, and for how long
- Nothing personal is retained by default. Deleting your account removes your data from our systems; we don't keep a shadow copy.
- Backups may contain your data for up to 30 days before they roll over. It isn't accessible or used during that period.
- Purchase records may be retained where we're legally required to keep them for tax and accounting purposes. These are held by Apple or Google, not by us — we don't receive or store your payment details.
Things worth knowing first
- Deleting your account does not cancel an active subscription. Cancel that in your Apple or Google account settings, otherwise billing continues.
- Deleting your Flexodus account does not delete anything in Apple Health. We only ever read from Health and never write to it, so your Health data is untouched and stays on your device.
- Uninstalling the app on its own does not delete your account — your data stays until you delete the account itself.